FAQ
Welcome to the Slotonauts Casino FAQ. Whether you’re new to online casinos or already familiar with slots and table games, this page answers the questions players ask most often. You’ll find clear guidance on account setup, deposits and withdrawals, bonuses, game providers, security, and how to get help when you need it.
We organize answers so you can get the facts fast—no jargon, no fluff. If you need step-by-step help, quick links point you to the right place, and live chat or email support are available around the clock. Our goal is to make your experience smooth from registration to cashout.
If a question here doesn’t cover your situation, contact our support team at support@slotonauts.com or use the live chat. We keep this page updated as features and policies change, so check back for the latest on promos, payment options, and responsible gaming tools.
How do I create an account at Slotonauts Casino?
Creating an account is quick. Click the register button on the homepage and provide your name, email, date of birth, and preferred currency. You may be asked to confirm your email address by clicking a verification link. Make sure the information matches your ID to avoid delays during verification. If you need a guided walkthrough, visit Slotonauts Register for step-by-step instructions or contact live chat.
What welcome bonus can I claim at Slotonauts?
Slotonauts offers a welcome package of up to 450% spread across your first three deposits. The package is divided into three separate deposit bonuses, so each deposit triggers its own match. Minimum deposit and wagering rules apply, and bonus funds may be subject to game-weighting limits. Review the full terms on the promotions page before claiming to understand eligible games and playthrough requirements. See current offers at Slotonauts Promotions.
Are there any no deposit bonus codes available?
No deposit bonuses are rare and offered only during special promotions. When available, no deposit bonus codes and their terms will appear on the promotions page or be announced by customer support. Always read the terms—no deposit offers often carry strict wagering requirements and maximum withdrawal caps. If you don’t see a code listed, check promotions regularly or contact support.
What payment methods and currencies does Slotonauts accept?
Slotonauts supports a mix of traditional and crypto options, including Visa, MasterCard, Bitcoin (BTC), and Tether (USDT). Account balances can be managed in Bitcoin or euros (EUR). Deposit and withdrawal processing times vary by method: crypto transfers are typically fastest, while card withdrawals may take several business days depending on your bank. Check fees and limits before transacting.
How do I make a deposit or request a withdrawal?
To deposit, log in, go to the cashier, choose your payment method, enter the amount, and follow on-screen instructions. Withdrawals are initiated from the same cashier area; select your preferred method and submit any required verification documents. Processing times depend on the method and verification status—crypto withdrawals are usually faster. For detailed policies, limits, and expected timelines, see Slotonauts Deposits or contact support.
What are wagering requirements and how do they work?
Wagering requirements, or playthrough, dictate how many times you must wager bonus funds before converting them to withdrawable cash. For example, a $20 bonus with a 20x wagering requirement means you must place $400 in eligible bets before withdrawing winnings from that bonus. Game contributions vary—slots often contribute 100%, table games less. Always check bonus terms for precise multipliers, eligible games, and expiration windows.
Which games and software providers are available at Slotonauts?
Slotonauts features a broad selection from top providers, including Evolution Gaming, Betsoft, Play’n GO, Playson, Push Gaming, Pragmatic-style developers like BGaming, and many others. You’ll find slots, live dealer tables, video poker, and specialty games. Provider availability can change by region, so browse the games lobby or visit Slotonauts Games for the current lineup and featured titles.
Is Slotonauts mobile-friendly?
Yes. The site is optimized for mobile browsers and works on iOS and Android devices without requiring a separate app. Games from major providers are built with responsive HTML5, so you can play slots, live dealer games, and use account features from your phone or tablet. For best performance, keep your browser updated and use a stable internet connection.
What is the verification (KYC) process and why is it needed?
Verification helps prevent fraud and ensures compliance with regulations. You may be asked to upload a government-issued ID, proof of address (utility bill or bank statement), and a payment method photo. Verification usually completes within 24–72 hours, depending on document clarity and volume. You must complete KYC before certain withdrawal limits are lifted. Contact support if you need assistance with document uploads.
Is Slotonauts licensed and how is my data protected?
Slotonauts operates under applicable licensing and regulatory standards in the jurisdictions where it’s available. For specific licensing details and legal terms, review the site footer or visit Slotonauts Terms. The platform uses encryption and industry-standard security measures to protect personal and financial data. Account security features like password protection and two-factor authentication help keep your funds safe.
What should I do if I experience technical issues?
If you encounter technical problems—login errors, game loading issues, or cashier problems—first try clearing your browser cache or switching devices. If the issue persists, use live chat for immediate help or email support@slotonauts.com with a detailed description and screenshots. You can also visit Slotonauts Support for troubleshooting guides. Support staff can escalate unresolved issues to the technical team.
How does Slotonauts promote responsible gambling?
Slotonauts provides tools to help you play within limits, including deposit limits, loss limits, session reminders, cooling-off periods, and self-exclusion options. If you feel your play is becoming a problem, contact support to activate limits or find resources for help. The casino encourages responsible play and will assist with account controls and referrals to professional support services when needed.
Slotonauts takes player safety, fairness, and convenience seriously. The site uses reputable providers, secure payment options, and standard verification to protect accounts and payouts. Getting started is simple: register, verify your account if prompted, make a deposit, and explore the games and bonus offers. You’ll find a wide range of slots, table games, and live dealer options backed by top software names and responsive customer support. Enjoy the promotions, but remember to review terms and set limits that fit your budget. Sign up or log in now to try the games and welcome package, or contact our team at support@slotonauts.com if you need help getting set up.