Support

At Slotonauts Casino, support is just a click or message away. Our live chat puts you in touch with a real team member in under a few minutes for urgent questions, while email support (support@slotonauts.com) typically receives a reply within 24 hours. Where phone support is offered in select regions, expect to connect with an agent right away or within a few minutes for faster resolution.

Find quick answers in the FAQ and help center

Before contacting an agent, many players find instant solutions in our FAQs and help articles. The FAQ covers common topics like account setup, deposits and withdrawals, verification, and bonus rules — saving you time when you need a fast answer. If you prefer guided support, start at /faq.html and then reach out if you still need help.

Knowledgeable agents who handle accounts, payments, and gameplay

Our support team knows Slotonauts inside and out and is trained to resolve account, transaction, and gameplay questions promptly. Whether you’re checking a deposit with Visa or MasterCard, confirming a Bitcoin or Tether/USDT transfer, or asking about currency options like Bitcoin or EUR, we’ll walk you through the steps clearly and securely. Have a question about your welcome bonus? We can explain the “Up to 450% on First 3 Deposits” package and help with wagering or eligibility questions.

How to reach us — simple, personal, and secure

Use live chat for the fastest response, email support@slotonauts.com for non-urgent inquiries, or call when phone support is available in your region. When you contact us, please have your account details ready so we can help faster. All communications are handled with strict privacy and security standards to protect your information.

We’re here to make your time on Slotonauts smooth and enjoyable. Don’t hesitate to reach out — our team is ready to help, answer questions, and get you back to the games with confidence.