Banking
At Slotonauts Casino, handling your money is treated with the same care we give to game quality and customer service. We focus on clear rules, fast support, and industry-standard protections so you know your deposits and withdrawals are handled safely and transparently. Whether you prefer cards or crypto, the process is designed to be simple, reliable, and easy to verify.
Reliable payment methods you can count on
Slotonauts supports major payment options tailored to different player preferences. Card payments via Visa and MasterCard are available for many regions, and cryptocurrencies are supported with Bitcoin (BTC) and Tether (USDT). Select bank transfers may be offered depending on your country and applicable banking rails. PayPal is not listed as a standard option, so check available methods during registration. Currency support centers on Bitcoin and euros, so players outside those regions should verify which methods and currencies are available at cashier.
Support for specific methods, minimums, and processing options can vary by jurisdiction and account verification status. If you’re unsure which methods work where you live, contact support through live chat or email for a quick confirmation.
Processing times, limits, and fees — clear expectations
Deposit times:
- Card payments and most crypto deposits: typically instant.
- Bank transfers: 1–3 business days on average, varying by bank and country.
Withdrawal timeframes:
- Crypto withdrawals (BTC/USDT): often completed within minutes to 24 hours after approval.
- Card withdrawals: commonly 1–5 business days after processing.
- Bank transfers: typically 3–7 business days.
Minimums and maximums:
- Typical minimum deposit starts around $10, though certain promotions or methods may require higher amounts.
- The welcome bonus segments require a minimum deposit of $40 per qualifying deposit.
- Maximum transaction limits depend on verification level and chosen method; larger withdrawals may be processed in installments.
Fees:
- Slotonauts aims to keep transactions free at the casino level for most methods.
- Your bank or payment provider may apply their own fees; check with them for details.
All timing and limits can be affected by account verification and local banking rules. If a transaction looks delayed, reach out to support for status updates.
Practical security measures made easy to understand
Protecting your funds and personal data is a top priority. Slotonauts uses SSL/TLS encryption to keep your connection secure, secure servers and firewalls to protect account data, and strict access controls on internal systems. Card payments follow industry standards for card processing, and crypto transactions use secure wallet procedures that include on-chain confirmations.
Games come from well-known providers—such as Evolution, Playtech, Play’n GO, and others—whose titles are routinely subject to independent testing and certification. That means the RNGs and payout mechanics you play against are audited by third parties on a regular basis.
If you want help understanding any protection measure, contact support for a plain-language explanation.
Smooth, accessible banking on desktop and mobile
Making a deposit or requesting a withdrawal is designed to take just a few clicks on both desktop and mobile. The cashier section walks you through each option, and live chat or email support (support@slotonauts.com) is available if you need help. Verification requests are handled through the secure account area to keep your documents private, and most modern devices are fully supported so you can bank from home or on the go.
Building confidence: support, transparency, and responsible play
Slotonauts backs its banking experience with clear policies and responsive help. Customer support is available through live chat, an on-site FAQ, and email at support@slotonauts.com. The welcome bonus package offers up to 450% across the first three deposits; each part of that package requires a minimum qualifying deposit of $40. For fairness, Slotonauts partners with trusted software providers whose games undergo routine testing.
Responsible play is part of the service. Players can set limits and access account controls that help manage spending. If you need assistance with account limits or account status, our support team is ready to respond and resolve issues quickly. For direct help, visit our support page.
Quick Banking Answers
Here’s a short guide to the most common banking questions.
How do I know which payment methods I can use?
Check the cashier after you log in; available methods are listed by country and account status.
What currencies can I deposit in?
Slotonauts supports Bitcoin and euros; availability for other currencies depends on payment method and region.
Is my deposit credited instantly?
Most card and crypto deposits appear instantly; bank transfers may take several business days.
Does Slotonauts charge fees for deposits or withdrawals?
The casino generally does not charge fees for standard methods, but your bank or payment provider may apply fees.
How can I contact support about a transaction?
Use live chat or email support@slotonauts.com for quickest assistance.
Can I cancel a pending withdrawal?
Yes, in many cases you can cancel before the request is fully processed by returning to the cashier and selecting the cancel option or by contacting support.
Simple Banking How-To Guide
Follow these step-by-step procedures for common banking actions.
- Log in and open the cashier.Access your account and navigate to the cashier section.
- Select Bitcoin (BTC) as the deposit method.Choose Bitcoin from the list of available deposit options.
- Enter the amount and confirm; a wallet address or QR code will appear.Specify the amount you wish to deposit. A unique Bitcoin wallet address or QR code will be generated for your transaction.
- Send the exact amount from your wallet and wait for confirmations.Transfer the exact specified amount from your personal Bitcoin wallet to the provided address. The transaction will require blockchain confirmations.
- Your deposit will be credited once the required blockchain confirmations are received.Once the necessary blockchain confirmations are complete, your deposit will be successfully credited to your Slotonauts Casino account.
- Verify your account by providing the requested ID and proof of address if you haven’t already.Ensure your account is fully verified by submitting all required identification and proof of address documents.
- Go to the cashier and choose Withdraw.Navigate to the cashier section within your account and select the 'Withdraw' option.
- Select your preferred payout method, enter the amount, and confirm.Choose your desired withdrawal method (e.g., card or bank transfer), enter the amount you wish to withdraw, and confirm the transaction.
- Wait for the verification and processing window; you’ll receive updates via your account and email.Your withdrawal request will undergo a verification and processing period. You will receive status updates directly in your account and via email.
- Review the transaction status in your account to see any notes or requested documents.Check the transaction history in your account for any specific notes or requests for additional documents related to the pending or declined transaction.
- If documents are required, upload them through the secure account area.If the transaction requires further documentation, upload the necessary files securely through your account's designated area.
- Contact support with transaction references and a short description if the issue continues.If the issue persists, contact customer support. Provide them with the transaction reference number and a brief description of the problem for quicker resolution.
- Support will guide next steps and confirm when the issue is closed.Our support team will then guide you through the next steps and notify you once the transaction issue has been successfully resolved.
Ready when you are
When you’re prepared to fund your account, choose the method that fits your needs, follow the simple instructions in the cashier, and contact support if anything looks unfamiliar. Slotonauts is committed to clear banking, fast help, and secure handling of your funds so you can focus on playing responsibly and confidently.